WA Orbit 2.0 is live — with powerful new features to help you automate and grow faster.
WA Orbit Logo
WA Orbit 2.0 is live — with powerful new features to help you automate and grow faster.
WA Orbit Logo
Getting Started3 min read

Understanding the dashboard overview

WA Orbit Support

Logging In

Visit app.waorbit.com and log in with the email and password you used during registration. You can also use Google or Facebook login if you signed up with one of those providers. The dashboard is a web application that works on any modern browser.

The Left Sidebar

The sidebar is your main navigation. Here is what each section does:

Dashboard

Your home screen. Shows key metrics at a glance: messages sent, delivery rates, active conversations, and recent campaign performance.

Inbox

Your shared team inbox. All incoming WhatsApp conversations appear here. You can assign conversations, add internal notes, use labels, and reply directly.

Campaigns

Create, schedule, and manage WhatsApp broadcast campaigns. View delivery reports and campaign analytics for each send.

Contacts

Manage your contact database. Add contacts individually or import in bulk via CSV. Organize with tags, custom fields, and lists.

Automations

Build automated message flows, welcome messages, and keyword-triggered replies using the visual drag-and-drop builder.

Analytics

Detailed reports on campaign performance, agent productivity, and customer engagement. Export data to Google Sheets.

Settings

Manage your WhatsApp numbers, team members, billing, API keys, webhooks, and notification preferences.

The Top Bar

The top bar shows your account name, notification bell, and a search shortcut. The notification bell alerts you to new messages, campaign status updates, and team activity.

Key Metrics on the Dashboard

Your dashboard home screen displays real-time metrics:

  • Messages Sent — total outbound messages in the selected period
  • Delivery Rate — percentage of messages successfully delivered
  • Open Rate — percentage of delivered messages that were read
  • Reply Rate — percentage of recipients who responded
  • Active Conversations — conversations currently open in your inbox

Tip

Bookmark app.waorbit.com in your browser for quick access. The dashboard is responsive and works on mobile, so you can manage conversations and check metrics on the go.

Share:

We use cookies to improve your experience, analyze traffic, and personalize content. Privacy Policy