If you want to scale your customer communication, automate replies, and run high-converting campaigns, learning how to create a WhatsApp message template is essential. With Wa Orbit, the process is simple, fast, and fully compliant with WhatsApp guidelines.
In this guide, we'll walk you through how to create and submit a WhatsApp message template with a header template option, so you can start sending professional, approved messages to your customers without delays.
What is a WhatsApp Message Template?
A WhatsApp message template is a pre-approved message format that businesses use to send notifications, updates, promotions, or alerts to customers. These templates must be approved before sending, especially when you're using a Best WhatsApp API provider for businesses like Wa Orbit.
Templates can include:
- Text messages
- Media (images, videos, documents)
- Buttons (Call-to-Action or Quick Replies)
- Headers (text, image, video, or document)
Why Use Header Templates?
Header templates help your message stand out. Instead of plain text, you can add:
- Product images
- Demo videos
- Important documents
- Bold header text
This improves engagement and increases response rates — especially when using a WhatsApp API marketing software for enterprises like Wa Orbit.
Step-by-Step Guide to Create a Template in Wa Orbit
Step 1: Login to Your Dashboard
Log in to your Wa Orbit dashboard. If you are already using an Official WhatsApp API partner in India, you'll find all template options under the "Templates" section.
Step 2: Click on "Create Template"
Go to: Dashboard → Templates → Click on "Create New Template"
Here, you will start building your message.
Step 3: Select Template Category
Choose the category that fits your message:
- Marketing (offers, promotions)
- Utility (order updates, reminders)
- Authentication (OTP, verification)
Selecting the right category increases approval chances, especially when using an Affordable WhatsApp API for small businesses.
Step 4: Add Template Name & Language
- Enter a unique template name (no spaces, use underscores)
- Select your preferred language (e.g., English, Hindi)
Step 5: Add Header Template Option
Now comes the important part — the Header Section. You can choose from:
1. Text Header: Add a short title (max 60 characters). Example: "Your Order is Confirmed"
2. Image Header: Upload a product image or banner
3. Video Header: Perfect for demos or promotional videos
4. Document Header: Attach invoices, brochures, or reports
Tip: Use high-quality media for better engagement.
Step 6: Write Message Body
Write your main message clearly and simply. Example:
"Hi {{1}}, your order #{{2}} has been successfully placed. We will notify you once it's shipped."
Use variables like:
- 1 = Customer Name
- 2 = Order ID
This makes your message personalized and effective.
Step 7: Add Footer (Optional)
You can include a small footer like: "Thank you for choosing us!"
Step 8: Add Buttons (Optional but Powerful)
You can add:
- Call Now button
- Visit Website button
- Quick Reply buttons
Buttons increase conversions and make your message interactive.
Step 9: Submit for Approval
Once everything is ready, click Submit. Your template will go for WhatsApp approval. Usually, it takes a few minutes to a few hours.
Using a WhatsApp Business API solution provider like Wa Orbit ensures faster approvals and higher success rates.
Best Practices for Faster Approval
- Avoid spammy words like "FREE!!!"
- Keep messages clear and relevant
- Match category correctly
- Use proper grammar
- Avoid misleading content
Following these steps ensures your templates are approved quickly by your Best WhatsApp API provider for businesses.
Why Choose Wa Orbit?
Wa Orbit is designed for businesses that want results. Whether you're a startup or a large enterprise, it provides:
- Easy template creation
- Fast approval process
- Automation workflows
- Bulk messaging
- CRM integration
It's a powerful WhatsApp API marketing software for enterprises and also an Affordable WhatsApp API for small businesses.