Privacy Policy

1. Introduction

WAOrbit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.waorbit.com and use our WhatsApp marketing and automation platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, company name, and billing details when you register for our services.
• Usage Data: Information about how you interact with our platform, including features used, messages sent, and campaign performance metrics.
• Communication Data: WhatsApp message content, customer interactions, and contact lists that you manage through our platform.
• Technical Data: IP address, browser type, device information, and cookies as described in our Cookie Policy.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our WhatsApp marketing and automation platform.
• To process transactions and send related information including confirmations and invoices.
• To send technical notices, updates, security alerts, and support messages.
• To respond to your comments, questions, and customer service requests.
• To monitor and analyze usage trends and improve user experience.
• To comply with legal obligations and protect our rights.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors who help us deliver our services (payment processors, cloud hosting providers, analytics services).
• Legal Requirements: When required by law, court order, or governmental regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures including encryption (SSL/TLS), firewalls, and secure server infrastructure to protect your data. However, no method of transmission over the Internet is 100% secure. We comply with GDPR requirements for data protection.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, update, or delete your personal information.
• Withdraw consent at any time where we rely on your consent to process your data.
• Object to the processing of your personal data.
• Request data portability.
• Lodge a complaint with a data protection authority.

To exercise these rights, contact us at support@waorbit.com.

7. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more details, see our Cookie Consent settings available on our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: support@waorbit.com
• Website: www.waorbit.com/privacy-policy